Privacy Policy

Your privacy is really important.  It is my policy and obligation to respect your privacy regarding any information I may collect. This privacy policy explains how I collect, use, communicate, disclose and otherwise make use of personal information.

I, Laura Chandler, am the nominated person for data protection and my contact details are laura@zenergyactive.co.uk

I may collect some or all of the following personal and non-personal data:

  • Name;
  • Contact information such as email address, home address and telephone numbers

On your Health Questionnaire when you enrol I collect the following further information for assessing exercise suitability.

  • Medical Information including: Injuries, Illness, Medications, Pregnancy status.

I keep this information secure and I do not share it with any third parties.   This information is held for seven years which is a legal requirement for health related data.

If I have your permission to do so, I may contact you via text, email or via facebook messenger in the case of class cancellations or time or venue changes.  And via email for marketing purposes

·       to provide you with services, products or information you have requested;

·       to provide you with information about future events and products and services that may be of interest to you, including third-party events, products and services;

·       For the purposes of accounting and tax obligations

I will only use your personal information for electronic marketing purposes if we are allowed to do this by law or if we have your consent.  If you agree to me providing you with marketing information, you can always opt out at a later date.  If you would rather not receive marketing material from me, please let me know at any time: laura@zenergyactive.co.uk

I will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification.  I am the only person who has access to your information and your data is stored safely and securely in my private database which is password protected and accessed only by myself for only the reasons specified.  Hard copies of the health questionnaire are kept securely locked.

I will only retain personal information for as long as necessary for the fulfilment of the above purposes.

You have the right to withdraw your consent to me using your personal data at any time.  You also have the right to ask for a copy of any of your personal data held by me (where such data is held). Under the GDPR, no fee is payable and I will provide any and all information in response to your request free of charge. To do so please contact me: laura@zenergyactive.co.uk

 

Third party websites
The website contains links to other websites, I am not responsible for the privacy policies or practices of third party websites so please do check their policies.

How we use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Traffic log cookies identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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